The choice of the mean of payment is customer's responsibility:
- By credit card: Visa, MasterCard
- By PayPal
- By check - only for France and Monaco
- Bank Transfer
Secure credit card payment:
You can pay by credit card: in this case, payment is made by our MangoPay payment solution. This implies that no banking information concerning you is transmitted via the site www.joyah.bio. Payment by credit card is therefore completely secure. Your order will be registered as soon as the payment is accepted by the banking service. You can pay online with confidence by entering the number, the expiry date of your credit card and the security code located on the back of the card in the places provided for this purpose.
Your credit card details are encrypted using the SSL (Secure Socket Layer) protocol and never pass through the network in clear text. Payment is made directly to the bank. The seller has no access to these details, and does not keep them on its servers. That's why they are asked again for each new transaction on our site.
Joyah.bio doesn't save any customer's bank information.
Payment by check only for France and Monaco:
In the case of payment by check, it must be issued by a bank domiciled in metropolitan France or in Monaco and payable to JOYAH SARL. It must have the same name as the one entered in the order. A piece of identification must be attached with the check. It is to be sent to SARL JOYAH, 3, Rue de l'Industrie, 98000 Monaco.
The ordered products are then reserved 10 days from the date of order. After this period and in the absence of receipt of the corresponding check, the seller reserves the right to cancel the customer's order. The check will then be returned to him upon receipt.
The cashing is made upon receipt of the check.
Payment by bank transfer:
You can pay by bank transfer. At the validation of the order you receive an e-mail with information about this method of payment.
Please note: bank charges are the responsibility of the customer. The order will be sent only when the total amount of the order is received.
FIGHT AGAINST FRAUD:
Control of Regulations:
The site joyah.bio reserves the right to check the validity of the settlement, before the order is dispatched, by any means that the seller deems necessary (in particular the request for identity documents, proof of domicile, etc.).
Default of Payment:
Joyah.bio reserves the right to refuse to make a delivery or to honor an order from a consumer who has not totally or partially paid a previous order or with which a payment dispute is being administered. In case of fraud or suspicion of fraud, the seller reserves the right to cancel any member without notice or compensation.