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Joyah - Delivery time and fees

Our packages are shipped within 24 hours (business day).

If you place an order today before 1:30 pm it is shipped the same day.

If you order after 1:30 pm, your package will leave on the next working day.

  • Delivery by COLISSIMO Profil in Metropolitan France, Andorra, Corsica and Monaco:

The price of the delivery by the Colissimo Service of the French Post office is 7,90 € VAT (whatever the weight of the package).

Colissimo delivery is offered from 150 € purchase.

The delivery time is 48 to 72h.

The package is delivered directly to you. If you are absent during the passing of the postman, he will leave it in your mailbox or you will leave a notice of passage so that you can retrieve it at your post office.

  • Shipping by COLISSIMO Expert in Metropolitan France, Andorra, Corsica and Monaco:

Joyah also offers you the possibility to choose the Expert service from Colissimo with insurance included. In this case, the parcel is issued against your signature only and can not be left in your mailbox. The price is 9,90 € VAT.

This delivery is offered from 200 € of purchase.

The delivery time is the same, 48 to 72h.

  • Express delivery by CHRONOPOST for Metropolitan France (excluding Corsica):

Joyah offers to its customers the possibility of using the express delivery service, via the service of the Post Chronopost. If you place your order before 13.30 (working day), you will receive your package the next day before 1pm. If you pass it after 13:30, you will receive it the day after tomorrow. The price of delivery by Chronopost is 12,90 € VAT.


  • Delivery in the DOM-TOM:

Delivery in the DOM-TOM for Martinique, Guadeloupe and Reunion is made by the DHL Express service, which delivers directly to your address, against signature. The price of the delivery is 23,90 € VAT and includes insurance. The general delivery time is 2 to 4 working days. Attention may be extended by customs procedures.

For New Caledonia and French Polynesia, delivery is made by DHL Express who also delivers you within 2 to 4 working days for a price of 49,90 € VAT.

  • Delivery DHL Express America:

Delivery to the United States, Canada and Mexico is made through DHL Express. The delay is 24 hours to 48 hours and costs 23,90 € VAT, this price does not include the customs fees.

Your package will only be delivered against signature and will not be left in your mailbox.

Attention the delivery time can be lengthened by the customs procedures.

  • Delivery DHL Express Asia and Africa:

For the countries of Asia and Africa, DHL Express offers a delivery to 29,90 € VAT within 1 to 3 working days.

Please note that this period does not take into account customs procedures.

  • Delivery in Europe:

For Belgium, Germany, United Kingdom, Italy, Spain, Luxembourg and the Netherlands DHL Express Europe Zone 1 delivers to your address and against signature within 24 hours, for a price of 14,90 € VAT included.

For Austria, Denmark, Finland, Greece, Ireland, Portugal and Sweden DHL Express Europe Zone 2 delivers to your address and against signature in 24h, for a price of 18,90 € VAT.

For Eastern Europe, and Russia, DHL delivers to you within 1 to 2 working days at your address and against signature for a price of 44,90 € VAT.

For Switzerland and the rest of Europe, DHL Express delivers within 24 hours and against signature, for a price of 21,90 € TTC.

More information about delivery terms:

In case of a batch shipment of several items in the same order, the delivery costs for one article remain as mentioned above; the delivery of the other additional items of the order is free of charge.

The carriage times indicated above are to be taken into account from the departure of the package from our office.

We decline all responsibility for the longer delivery times due to the carrier, in particular in case of product loss, bad weather or strike.

Attention certain deliveries may be subject to customs tariffs and delays.